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Site Rules

Why do we need ‘rules’?  –  We want people to enjoy their holidays as much as possible. Fox Hollows site rules’ are there to make everyone’s life a little more relaxing and encourage site users and visitors to show consideration for others. We’re sure you’ll agree most of these are common sense.

Throughout we refer to the term ‘outfit’- a term which is generally used to refer to a towing vehicle plus any trailer (including a caravan) or a motorhome.

1 - Entering the site

1 – Entering the site

Arrival time on site is normally after either 13:00 and before 20:00. Please check individual sites for exact times.

The site staff have the right to refuse entry to the site where in the site staff’s opinion a breach of health and safety, site rules and/or club bye-laws may occur.

Once you arrive on site, you will be given your pitch number. Please check with the site before you arrive that there’s a suitable pitch available for large or heavy outfits. If there isn’t, you will not be able to stay on site. There may also be times when we have to allocate your pitch due to site layout or ground conditions.

When you arrive at the site, please see the site staff and pay your pitch fees for your stay.

Any visitors to the site will need to see the site staff on arrival to ensure their stay is safe and enjoyable. The site staff may allow visitors’ cars to be parked within the pitch they’re visiting. If they stay overnight a fee will be charged.

2 - Management

2 – Management

If you need help, advice or have any difficulties please ask the site staff. They are responsible for the smooth running of the site and for making your stay as pleasant as possible.

So everyone can enjoy holidaying on site, please follow the site staff’s requests and all notices and instructions. Your health and safety is important, so please take care of yourself and others on the site.

If anyone on site disregards these rules and disrupts the enjoyment of others, please be aware that the site staff may ask them to leave the site.

Please comply with our site rules.

For everyone’s safety, please make sure your electrical equipment complies with all the current British Standards and Regulations. We’re responsible for the safety of electrical points up to socket outlets, so cables, plugs and all equipment connected to them are your responsibility.

In the unfortunate case of a complaint, please see the site staff first as it is important that they are given the opportunity to resolve a difficulty whilst you are on site.

3 - Behaviour on site

3 – Behaviour on site

Please make sure you, and anyone staying with you, respect the comfort and convenience of other site users.

If you have children with you on the site, you are responsible for their supervision.

No one wants their outfit damaged, so ball games are not allowed near the pitches. Please ask the site staff if there is anywhere suitable to play ball games.

Verbal or physical abuse on site won’t be tolerated. This will result in you being asked to leave the site.

4 - Using your pitch

4 – Using your pitch

The maximum time you’re allowed to stay on site is 21 consecutive nights.

All pitches are numbered, Please ensure you are in your correct pitch. Numbers are at the rear of the pitches.

To avoid the spread of fire, there must be at least 6 metres spacing between facing walls of adjacent caravans, motorhomes or trailer tents and a minimum clear space of 3 metres between adjoining outfits in any direction.

To show consideration for others, please leave your pitch clean and tidy on departure.

Please ask permission from the site staff if you need to leave your outfit unoccupied for more than 48 hours.

5 - Using awnings or tents

5 – Using awnings or tents

You can erect an awning on most pitches, but please make sure you can take it down easily and transport it with your outfit. You may also put up a tent for extra sleeping accommodation, or a specially designed toilet or cooking tent, provided the main outfit is occupied, but please keep them within your pitch area.

Please protect the pitch grass by lifting your groundsheets and side flaps of awnings, tents or annexes at frequent intervals or as required to by site staff.

6 - Sanitation

6 – Sanitation

You may only empty the contents of chemical closets at the disposal points provided.

Please wrap disposable nappies and similar bulky items in a bag and place them in the bin provided. Please don’t put them in the toilets or chemical closet emptying points.

7 - Waste water

7 – Waste water

Please collect your waste water in a suitable container and empty it at the disposal point provided. Please don’t allow it to overflow.

8 - Rubbish disposal

8 – Rubbish disposal

Please recycle as much of your rubbish as you can.

If you need to use medical equipment such as hypodermic needles, you must provide your own safe means of disposal.

9 - Fire precautions

9 – Fire precautions

As soon as you can after you’ve arrived, get to know the site’s fire safety precautions and locations of fire points.

You must not light fires on the site.

10 - Barbecues

10 – Barbecues

Barbecues are permitted on site, please make sure you keep smoke and fumes under control so you don’t annoy your neighbours.

Your barbecue must be raised off the ground enough to reduce fire risk and avoid grass damage.

Do not leave barbeques unattended.

11 - Dogs and other pets

11 – Dogs and other pets

You are responsible for your pet’s behaviour. You must make sure your pet is under control at all times; dogs must be kept on a secure lead no more than 3 metres long.

We know accidents can’t always be avoided, but in the event of fouling on your pitch please clean up quickly and use the dog bins provided. Please also follow this practice elsewhere on the site and when using the dog walks.

12 - Noise

12 – Noise

Please think of others and keep musical instruments, radios, televisions and so on, at a considerate noise level.

QUIET TIME IS BETWEEN 11PM AND 8AM. Thank you.

13 - Site Roads

13 – Site Roads

Normal highway rules apply on sites. Please follow the principles of road safety. You must have a full current driving licence and insurance for the vehicle driven. Cars and motorhomes must have a valid road fund licence.

Bicycles, skateboards, scooters and roller skates are allowed on sites although, of course, consideration should be shown to other visitors. Speeds should not exceed a fast walking pace (5mph) and one-way systems should be followed at all times. Please give way to pedestrians, and remember that other pitches are strictly ‘no-go’ areas. No cycling or skating is permitted on site between the hours of dusk and dawn, as determined by the site staff. Please observe any no cycling signs on site, such as around toilet blocks, and ensure that children are supervised at all times. Remember that the principles of road safety should be observed and special care should be taken when cycling onto and off roadways.

14 - Booking your pitch in advance

14 – Booking your pitch in advance

Arrival time is between 1pm and 8pm.

If you’re going to arrive after 8pm on the day you’ve booked in, please arrange a later arrival time with the site staff in advance.

We ask that visitors unable to take up their site bookings give as much notice as possible when cancelling or amending so that others can take advantage of the pitch. The minimum notice required for any cancellation is 72 hours from midday on your arrival date.

15 - Leaving your pitch

15 – Leaving your pitch

Pitches should normally be vacated by 11.30am

If you’d like to remain later on site, not necessarily on your pitch, have a word with the site staff. Be aware that charges may apply.

We understand that you may need to leave the site earlier than originally planned. However, we do ask that in these instances you inform the site staff of your intention to leave site early

This enables us to make the pitch available to other visitors.  

 

Please remember to check cancellation and refund policies.